Shipping policy

Shipping Policy

Last Updated: 8 September 2026

This Shipping Policy applies to all orders placed through Vantivo.in, operated by ALE VENTURE PRIVATE LIMITED.

Delivery Area

We currently deliver orders within India only.

We do not currently provide international shipping.

Delivery Time

Most orders are expected to be delivered within 4–7 working days.

Delivery timelines may vary depending on:

  • Customer location
  • Courier availability
  • Public holidays
  • Weather conditions
  • Remote service areas
  • Logistics disruptions
  • Other circumstances beyond our reasonable control

Order Processing

Orders are normally processed after successful order placement and verification.

Some Cash on Delivery orders may be subject to additional confirmation or verification.

Delivery Delays

While we aim to deliver orders within 4–7 working days, delivery dates are estimates and cannot always be guaranteed.

Occasional delays may occur because of courier, weather, operational, or other circumstances beyond our reasonable control.

Incorrect Address

Customers are responsible for providing accurate delivery information including:

  • Full name
  • Mobile number
  • House or flat number
  • Street or locality
  • City and state
  • Correct PIN code

VANTIVO will not be responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

Failed Delivery Attempts

If the courier is unable to deliver an order after reasonable delivery attempts, the shipment may be returned to us.

Additional shipping charges may apply if re-shipment is requested and available.

Order Tracking

Tracking information may be provided through email, SMS, WhatsApp, the order status page, or another available communication method after dispatch.

International Shipping

Vantivo.in does not currently ship outside India.

Contact Us

VANTIVO
ALE VENTURE PRIVATE LIMITED
C 1103, MGI Gharaunda,
Rajnagar Extension, Ghaziabad,
Uttar Pradesh – 201017, India

Email: contact@vantivo.in